Logistics Service Provider
Client & Situation
- 2nd largest national logistics provider (European country)
- Lack of innovation capabilities and mindset in the past as well as a strong need for digital product and business model innovation
- Small internal unit set up to develop digital innovation capabilities
- Lack of processes, methodologies and alignment with existing business units as well as a lack of momentum to drive ideas
Approach & Excubate Support
- Detailed clarification of bottlenecks in existing setup (value chain analysis, organization analysis)
- Definition of the innovation process based on the Excubate seven rules and frameworks, involving different parts of the organization
- Structuring of future organizational setup and governance model, including decision logic and phased involvement of stakeholders
- Preparation of senior mgmt. decision on accelerator implementation
Results
- Scoping, definition and setup of internal acceleration unit, focused on internally and externally sourced digital ideas
- Sufficient separation of processes and approach from existing business to keep up with startup and industry innovation competition
- Agile partnering approach, involving external experts